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Business models for combined district heating and heat pumps

| 2020:679 | Jonas Ottosson, Linnea Johansson, Johan Kensby, Kristina Lygnerud, Johanna Nilsson, Anna Nilsson
In buildings having both a heat pump and a district heating connection installed, the operation of the two heat sources can be optimized by an energy company to reduce system costs and in many cases reduce emissions from the heating of the buildings.
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Energy companies that produce and sell district heating can design new business models that enable the use of heat sources in the buildings for increased system utilization. The business models mean that energy companies need to develop and broaden their portfolio of energy services offered. Energy companies are at different stages in the service development process and for some, product-oriented business models present fewer obstacles than pure services.

Regardless of which concept you use, the relationship and collaboration between the energy company and your customers is becoming increasingly important. For an energy company this can be the greatest value of the business model.